Privacy Policy

Effective Date: 6/19/2019
Company: Ideal Roofing & Solar (Custom Onside LLP)

At Ideal Roofing & Solar (“Company,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, landing pages, or lead forms (collectively, the “Services”).

1. Information We Collect

When you submit a form on our landing page or website, we may collect:

  • Personal Information: Name, phone number, email address, property address.

  • Project Details: Information related to your property, roofing needs, or inspection requests.

  • Technical Information: IP address, browser type, and device data through cookies or analytics tools.

2. How We Use Your Information

We use the information you provide to:

  • Contact you regarding inspections, estimates, or roofing services.

  • Respond to inquiries and provide customer support.

  • Send service updates, promotional offers, and company information (if you opt in).

  • Improve our Services and advertising effectiveness.

3. Sharing of Information

We do not sell or rent your personal information. We may share your information only in these cases:

  • With trusted service providers who assist in operating our business (e.g., scheduling software, CRM, email tools).

  • As required by law or to protect our rights and safety.

4. Cookies & Tracking

Our website and landing pages may use cookies, tracking pixels, or similar technologies for analytics and advertising purposes (including Meta Ads retargeting). You can control cookie preferences in your browser settings.

5. Data Retention & Security

We retain your information only as long as needed for the purposes described above. We take reasonable measures to protect your data, but cannot guarantee absolute security.

6. Your Rights

You may:

  • Request a copy of the information we hold about you.

  • Request corrections or deletion of your personal data.

  • Opt out of marketing communications at any time.

To exercise these rights, contact us at: office@idealroofandsolar.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Effective Date.”